linerdoor.blogg.se

Zipcar customer service
Zipcar customer service





zipcar customer service

All offer the same basic features, but their cost varies based on how much you drive and your status as an individual, business, or student. For instance, the hourly rate on a 10-hour rental is usually higher than the daily rate. Zipcar automatically gives you the best possible deal on your rental rate. If you return the vehicle late, you’re fined anywhere from $50 to $150, depending on how late you are. Zipcar pays for fuel and insurance on the vehicle, though you may be hit with a fee if you get a ticket, have an accident, fail to refill a low tank, or pass through a highway or bridge toll. If you drive more than 180 miles in a given trip, you’re charged 45 cents for each additional mile. When your trip is over, the company automatically charges your stored credit card. You can make as many stops as you like on your trip, but you continue to be charged until your reservation’s end time, even if you return the vehicle early. Start the car with a regular key (usually hanging from the steering column) or a push-button starter, depending on the model. To unlock the vehicle, tap your Zipcard to the windshield reader. Your trip’s meter starts running whenever you unlock the car, or at your reservation’s start time, whichever is earlier. You can extend your reservation at any time with no penalty, provided you don’t overlap with someone else’s booking. If you fail to do so, you’re charged the full amount of the original reservation. For longer trips, you need to give 24 hours’ notice. If availability allows, you can reserve a car as late as 30 minutes before your desired start time – and you can reserve up to a year in advance.įor reservations less than eight hours, you can shorten or cancel up to three hours before the trip starts. You can begin your trip early if the car isn’t in use by another driver. Through the company’s website or mobile app, you specify a start and end time for your reservation. You can rent a Zipcar on an hourly or daily basis: as little as 30 minutes for one-way journeys and one hour for round-trip rentals, to as long as seven days for one-ways and round-trips. They must also pass the driver background check, and pay the application fee and ongoing membership fees. You can add co-drivers, such as family members, to your account at any time.

zipcar customer service

Once approved, you receive your membership card (Zipcard) within a week and can begin driving immediately thereafter. Before you apply for an individual account, check whether your organization has an existing account that you can piggyback on – many major universities do. If you have a foreign driver’s license, you’ll need to use your passport, and the process will be a bit more involved. or Canadian driver, the process typically takes just a few hours. To apply for a Zipcar membership, you need to provide some basic contact information, have a driver’s license and a credit card, and pay a modest application fee. And Zipcar reserves the right to make individual determinations, meaning your application may be denied or approved even if you do or don’t meet these eligibility requirements. These rules may be different in Europe, so it’s best to check with your country-specific Zipcar site to confirm your eligibility. Have no alcohol or drug-related driving offenses within the past seven years.Have no major violations – reckless driving, speeding in excess of 20 miles per hour over the limit, leaving the scene of an accident, driving with a suspended license, or speeding in a school zone – within the past three years.Have no more than one moving violation or accident within the past 18 months.Have no more than two combined moving violations and accidents within the past three years.Have had a valid, unrestricted driver’s license for at least 12 months.Be 21 years old, or 18 if you’re a student at a partner university.These require you to use a mobile app to hail nearby drivers, who pick you up in their personal cars and take you to your destination – similar to how taxi companies operate.

zipcar customer service

This is different from other ridesharing services such as Uber and Lyft. With your membership card, you reserve a vehicle and drive it for a predetermined period of time, eventually returning it to its original location. Using Zipcar is a lot like renting a car. It’s also useful for travelers who want the peace of mind that comes with having on-demand access to a personal vehicle, but who don’t want to pay for – and park – a rental car. Like the locally based nonprofits it competes with, Zipcar is great for folks who don’t drive frequently. Its hundreds of hubs around the globe make it one of the world’s largest carsharing companies, and once you have a membership you can use its vehicles anywhere – including Europe. Zipcar offers city-dwellers a viable alternative to traditional car ownership. Sign up for Zipcar and get a FREE $25 driving credit.







Zipcar customer service